By placing an order with us at SafetyRestore.ca, you agree to the following terms and conditions:
Shipping
You agree to ship all items to us at your own expense and risk. We are not responsible for undeliverable packages, as well as lost, stolen, or damaged items. It is your responsibility to insure your package. Your shipping expense is non-refundable, no exceptions. If a refund is to be issued at any time, it will only include the service cost you paid to us, SafetyRestore.ca, and your shipping expense will not be reimbursed. We ship all items back UNINSURED. It is your responsibility to request that your items be shipped back INSURED in WRITTEN FORM. We are not responsible for any undelivered packages to you, as well as lost, stolen, or damaged items.
Repairs
The repair of your items is carried out by our highly trained and SR-Certified technicians. They follow strict regulations set by SafetyRestore.ca and various Canadian departments. However, human errors do occur. For this reason, our 100% guarantee is valid only to the point of granting a full refund. The maximum reversal for any purchase or "order" you're placing with us is equal to the total amount paid to SafetyRestore.ca. You understand and agree not to pursue any legal action, personal demand, or any claims of any kind that exceed the amount you paid for services. We are not responsible for any missing property relating to the original contents shipped to us, including bolts, nuts, screws, wiring harnesses, plugs, etc.
Liability & Safety
Proper service and repair procedures are vital to the safe and reliable operation of all motor vehicles, as well as the personal safety of those performing the repairs/installations. These responsibilities are not that of SafetyRestore.ca. Standard safety procedures and precautions (including the use of safety goggles, proper tools, and equipment, and exact compliance with instructions included with products) are strongly recommended at all times to limit the possibility of personal injury or death or improper service, which could damage the vehicle or compromise its safety. SafetyRestore.ca is not responsible for any cost associated with third-party services or expenses, including shipping, installations, diagnostics, mechanical work, or any services related to SRS components. SafetyRestore.ca is not liable for any risk-threatening situations, including cost, personal injury, death, or anything associated with such matters.
Communications
All communications between you and SafetyRestore.ca, including, but not limited to, phone, email, fax, direct in-person, physical/verbal, imagery/photos, graphically, or in written form of any kind, immediately become the property of SafetyRestore.ca. Most of the time, such information will only be used to assist with the repair process.
Privacy
We understand that you care about how information about you is used and shared. As part of our commitment to customer service, SafetyRestore.ca strives to make you feel safe and comfortable doing business with us. Here are some guidelines we follow to keep your personal information private. SafetyRestore.ca reserves the right to modify this information at any time, in our sole discretion, without notice.
SafetyRestore.ca may collect certain personally identifiable information, including but not limited to name, address, telephone number, and email address. We may also collect your credit card information and billing address when you provide this information to us.
The website may use third-party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored with your browser that helps websites and multiple servers recognize you. SafetyRestore.ca and its third-party service providers may also use pixels or transparent GIF files for website management and user tracking.
Information Use
SafetyRestore.ca may share personal customer information provided to us with third parties who provide services and products to SafetyRestore.ca. Examples of how your information may be used include, but are not limited to, the following:
- Order fulfillment
- Marketing activities, including direct mail, email, database cleaning and maintenance, and analysis
- Customer experience enhancements
- Warranty management
SafetyRestore.ca does not sell, rent, or trade its customers' personal information to third parties.
SafetyRestore.ca also collects, stores, and uses aggregate data that does not contain personally identifiable information, such as demographics or statistical information. This aggregate data may be shared with and used by third parties to help SafetyRestore.ca and its suppliers better understand and serve our customers.
From time to time, SafetyRestore.ca may modify this information.